Download Your Org Credentials in Bitium

Once you download your app and key vault item credentials in your Org, you may easily manage and transfer them to another Password Manager of your choice. Starting an export in Bitium will result in a CSV file containing your app credentials and key vault items emailed to you. The credentials should have been setup in two different ways:

  • Admin setup an app for all the users in the Org and admin read access to all managed credentials for the org.
  • Users entered their credentials for any app personally into their dashboard.

The Admin of the Org will be able to download Admin Export Credentials using the following steps:

  1. Click Manage [Org Name]. Then, click Security.

    Click “Security”

  2. Click Credential Export.

    Click “Credential Export”

  3. Click on Export Credentials.

    Click “Export Credentials”

  4. A message will be prompted that “The csv will be prepared and will be mailed to you at [your_email_address] when ready.” where your_email_address will be the email address you use to login to your Bitium account.

    Click “Close”

NOTE: Administrators who have entered credentials for the app personally (i.e. app credentials not shared with other admins) on their dashboard will need to take an additional step of also downloading personal credentials for their personal app using below mentioned End User Export Credentials steps.

(Non-Admin) Users of the Org will be able to download User Export Credentials using the following steps:

  1. Login to your Bitium Account. Select the “Account Settings” option under your name in the top right corner of the Bitium navigation bar on your dashboard.

    Click “Account Settings”

  2. From the Account Settings screen, select ‘Export Credentials”.

    Click “Export Credentials”

  3. Click “Export Credentials” button on the Export Credentials screen.

    Click “Export Credentials” shown in screen

  4. A message will be prompted that “The csv will be prepared and will be mailed to you at [your_email_address] when ready.” where your_email_address will be the email adderss you use to login to Bitium account.

    Click “Close”

You can use this csv file to easily move your credentials to another Password Manager. Please contact support@bitium.com if you have any questions.