First Time User Guide

Bitium is a tool that helps companies and employees manage all of the web-based software and applications they use every day. If you log into something online, it can probably be used with Bitium.

For users, this means single sign-on (one password for all of your apps), productivity and collaboration tools, and a way to organize all of your different work apps. For companies, it means admins can use Bitium to manage and control employees’ access to apps, monitor employee password strength, integrate apps with directories (like Active Directory, LDAP, or Google Apps), view reports and analytics on app usage, and much more.

Once a user is set up on Bitium, all of their apps will be organized in one place, and they will be able to log into them quickly and easily – without having to remember passwords.

Setup

Setting up a Bitium account is simple. Once you receive an invitation to Bitium, click on the link to create your username and password. (Note: If your company has integrated with its own authentication system - Active Directory, Google Auth, LDAP, etc. - you will be prompted to use that username and password instead.)

Once logged in, you will be taken to your Bitium dashboard. If your company Admin has assigned you any applications, you will see them there. If prompted, enter your username and password for these applications once and then you will be able to access them from Bitium without ever having to enter them again!

In some cases, your Admin may have given you access to an app where they entered the username and password for you. If that is the case, you can simply click on those applications to log in – no password necessary! To set up additional apps, follow the instructions in the “Using Bitium” section below.

To use Bitium, you will need to install the browser plugin for whichever browser you use (Chrome is recommended). You will be prompted to download this extension the first time you try to configure or log into an app. The browser extension is required for Bitium to work–please install it when you are asked to do so. Once installed, you will see the Bitium ‘b’ next to the address bar in your browser.

Using Bitium

Accessing Apps (Logging In):

Once you have configured an app, or it has been configured for you, just click on that app on your Bitium dashboard or in the plugin menu in order to open it. Only apps that have already been configured will show up in your plugin menu.

Adding More Apps:

Click on “Browse Apps” or “Add an App” to search for and add new apps. Just click the app you wish to add, add your login information, and you’re set. If you are unable to find the app you are looking for, you can submit a request to Bitium and we will add it for you.

adding an application as a user

Add An App

Requesting Access to a Shared Application:

If you click to add an application and see other named installations to the left (see image below), you have two options:

  1. If you have the username and password for the application, you may enter them to install the app.
  2. If you do not have username and password for this application and an installation exists in your organization, you may request access from an admin to this application. A notification will be sent to the admins in your organization, and you will be notified when access has been granted.
requesting access to an application

Requesting Access

Application Settings:

For configured applications on your dashboard, you can click the ‘down arrow’ icon that appears when you hover over an app. From here you can take several actions:

  • Edit the application name (this change will only be reflected on your dashboard, not all users)
  • Edit your username or password (if you have access to do so)
  • View your password strength
  • Automatically reset your password (if available for the application)
  • Add the application to your favorites
  • Remove the subscription
viewing app settings

App Settings View

Other Features:

Bitium lets you share webpages without having to enter passwords, create a list of bookmarked pages inside of each app, and consolidate the messages from your app. To learn more about any of these things, check out https://support.bitium.com/.

Bitium Support:

If you have any other questions, you can look for answers at https://support.bitium.com/. You can also contact support@bitium.com to get help with technical issues or anything else.