Configuring SAML for WebEx Enterprise


Bitium: All account levels; must be an admin to set up

Webex: Enterprise account required; must be an admin to set up

In Bitium:

  1. Go to “Manage Apps.”

  2. Select “Webex” from the list of installed apps.

  3. Select the “Single Sign-On” tab.

  4. From the dropdown, select “SAML Authentication.”

    Select SAML Authentication

Leave your Bitium window open and continue in a new tab.

In Webex:

  1. Click the link on the for SSO Configuration

    SAML for WebEx

    Navigate to SSO Configuration menu

  2. You will be at the page below. Click the “SP Initiated” radio button and enter “” into the WebEx SAML Issuer field.

    SAML for WebEx

    Begin configuring settings

In Bitium & WebEx:

  1. In Bitium in the “Single Sign-On” tab, you will see the information needed to fill out the fields in Webex.

    SAML for WebEx

    Fill out appropriate fields

  2. In Bitium, click the “Download Metadata XML” button.

  3. Find where that file is saved on your computer and change the name of the file from (webex-enterprise).xml to (webex-enterprise).pem.

  4. In WebEx Enterprise, click “Import SAML Metadata,” and import the file you created in the previous step.

  5. In WebEx Enterprise, make sure that the “Name ID Format” is set to “Persistent Identified.”

  6. In WebEx Enterprise, update the “AuthnContextClassRef” field to be: urn:oasis:names:tc:SAML:2.0:ac:classes:Password.

  7. In WebEx Enterprise, check the “Single Logout” button.

  8. In Bitium, copy the “Logout URL” information and past it into the “Customer SSO Service Logout URL” field in WebEx Enterprise

  9. In WebEx Enterprise, check the boxes for “Auto Account Creation” and “Auto Account Update options if you would like those (to have Bitium automatically create an account in WebEx Enterprise for users that have the App in Bitium)

  10. Once all the fields are completed as described in Webex, click the “Update” button.

  11. In Bitium, go back to the Single Sign-On tab for WebEx and click the “Save Changes” button.

SAML Enabled will be illuminated in green once completed.