Configuring SAML for UserEcho


Bitium: All account levels; must be admin to set up

UserEcho: Active service plan subscription; Must be admin to set up

In Bitium:

  1. Go to “Manage Apps.”

  2. Select “UserEcho” from the list of installed apps.

  3. Click the “Single Sign-On” tab.

  4. Click the dropdown menu and select “SAML authentication.”

    Select Single Sign-On Provider

  5. Copy the Login URL, Logout URL, and X.509 Certificate from Bitium.

    SAML Configuration

Leave your Bitium window open.

In UserEcho:

  1. Navigate to “Setup” (under your user in top right corner), click “Integrations” and then Website” and “Single sign-on (SAML2).”

    Single sign-on (SAML2)

  2. Make sure the ‘SAML enabled’ dropdown is set to ‘Yes’.

  3. Paste the Login URL copied from Bitium in step 5 into the SAML SSO URL field in UserEcho.

  4. Paste the Logout URL copied from Bitium in step 5 into the Remote logout URL field in UserEcho.

  5. Paste the X.509 Certificate copied from Bitium in step 5 into the X.509 Certificate field in UserEcho.

    Single sign-on

  6. Copy the ACS URL from UserEcho.

  7. Click “Save” in UserEcho.

In Bitium:

  1. Paste the ACS URL copied from UserEcho in step 6 into the ACS URL field in Bitium.


  2. Click “Save Changes” in Bitium.