Configuring SAML for PagerDuty

REQUIRED ACCOUNT/PERMISSION LEVEL

Bitium: All account levels; must be admin to set up

PagerDuty: Standard or Enterprise Plan; Must be admin to set up

In Bitium:

  1. Go to “Manage Apps.”

  2. Select “PagerDuty” from the list of installed apps.

  3. Click the “Single Sign-On” tab.

  4. Click the dropdown menu and select “SAML authentication.”

    Select Single Sign-On Provider

  5. Copy the Login URL, and X.509 Certificate from Bitium.

    SAML Configuration

Leave your Bitium window open.

In PagerDuty:

  1. Navigate to https://{subdomain}.pagerduty.com/account/settings/sso

  2. Click on the SAML Radio Button.

  3. Paste the Login URL copied from Bitium in step 5 into the Login URL field in PagerDuty.

  4. Paste the X.509 Certificate copied from Bitium in step 5 into the X.509 Certificate field in PagerDuty.

    Single sign-on

  5. If you would like to allow users to continue logging in with their username/password in addition to SAML, select the ‘Allow username/password login’ option.

  6. If you would like to enable JIT provisioning (link), select the Auto-provision users on first login option.

  7. If you would like to require exact authentication context comparison, select the option.

    SAML 2.0 Configuration

  8. Click Save in PagerDuty.

In Bitium:

  1. Click “Save Changes” in Bitium.